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Foundations of Digital Transformation

About Course

PROGRAM OVERVIEW:

Today’s organizations face a critical dilemma – embrace Digital Transformation and remain a leader or embrace the status quo and become a laggard. This is based on the fact that Digital Transformation is starting to permeate organizations and can be found in a plethora of unusual places. According to IBM by 2020 up to 85% of customer services interactions will not involve a human. Growing machine learning and NLP capabilities will allow for chatbots, phone support and self-service interfaces to deliver customer service at an acceptable level.

LEARNING OUTCOMES:

Upon completion of this program, participants will be able to:

  • Explain the current and potential impact of digitalisation
  • Understand and clarify various technologies used in Digital Transformation, such as Big Data, Articificial Intelligence, High-Performance Computing, Augmented Reality, to name a few
  • Identify opportunities for Digital Technology usage in various activities
  • Analyse the impact of digitisation and technology on business operations
  • Propose new ways to perform efficiently in the workplace in line with latest technological breakthroughs, upskilling talents for moving up the value chain
INTENDED AUDIENCE:

This program is suitable for the following professionals:

  • Board Directors
  • CxO Leaders
  • Chief Internal Auditors
  • Chief Risk Officers
  • Governance Professionals
  • Finance Professionals
  • HR Professionals
  • Marketing Professionals
  • Engineers
  • Data Scientists
  • Business Intelligence Professionals
  • Business Analysts
  • System Analysts
  • Risk and Compliance Analysts
  • Finance and Operational Auditors
  • IS Auditors
  • Managers and Executives
  • Strategy and Innovation Professionals

Course Curriculum

Talent Oasis

Talent Oasis